BILLING - GENERAL NOTES



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Southwest Computer Bureau, Inc.
104-B E.Cornerview St. Gonzales, LA 70737
(225)647-5375     
Fax:(225)647-7891


 

1) General Considerations

  • Bill Type - Enterprise, Standard

  • Allows billing to be set up in different formats to allow billing consolidation by location or department. We can bill up to three levels. (i.e.: Enterprise, Location, Line # and can keep up to two additional levels for CD-ROM reporting.)
  • Bill Presentment - Paper, Electronics, Bank Draft

  • We are able to bill end users in multiple formats if they require us to do so, default is paper. We are working on EBPP and credit card payments.

     

  • Bill Cycles

  • The system can do cycle or multi-company billing. (i.e.: For independents we can maintain databases for wireless and CLEC in one system.)
  • Bill Display and Reproduction

  • Support timely billing format changes to reflect new information or required changes.
  • Bill Messages

  • Can input any required messages or all or selected customer bills to provide customized notification of major changes or Commission Requirements.

     

    • Pic Changes
    • Dunning Messages
    • General Information
    • Marketing
    • Price Changes

2) Government Imposed Billing Considerations
Provide guidance on new requirements and support in meeting timelines for compliance issues.

  • Truth in Billing
  • CPNI (Customer Proprietary Network Information) 
  • 3) NPA Splits and New Exchanges
    Handle all programming requirements to provide toll billing, also provide conversion on records that need to be changed to reflect the correct NPA.

    4) History Retention Provide data retention to support back billing, regulatory, and law enforcement requirements.

    5) Tariff Filings Ensure that new Tariff Filing information is accurately reflected for billing purposes.

    6) Resell vs UNE-P vs Facility
    Existing system is designed to support all product and service billing regardless of where the data will be coming from.